Find out which agreement you are buying
Angi has different account and charging arrangements. Ask for your actual order, term, renewal, lead pricing and cancellation conditions in writing. Do not assume a homeowner membership, a pro subscription and an individual lead purchase are the same product.
The current Angi lead FAQ says pricing depends on the task, location and demand. It does not give one price for every contractor. An old blog's per-lead range or annual fee is not a quote for your business.
The FAQ also says a project request can be matched with up to five pros. A lead is therefore not a promise of exclusive access, a response from the customer or a booked job. Check the type of lead and the terms of your own account.
Understand automatic leads and Opportunities
Angi's lead and Opportunity explanation distinguishes automatically received leads from requests you choose to pursue. Depending on the Opportunity, accepting it or receiving interest back can create the charge.
Its monthly-budget guidance says manually pursued Opportunities are billed separately from the monthly budget. Check those charges as well as automatic leads. Do not treat the displayed monthly figure as proof that every possible account charge is included.
Before accepting an Opportunity, check the job, location, displayed price and available capacity. Keep a record of why you accepted it and what happened next.
Lead credits have conditions
The current credit page, checked November 11, 2026, differs from older advice. It lists a 45-day lead-age limit, an attempted customer call within 24 hours, an account in good standing and no annual subscription among the conditions for consideration. It says annual-subscription leads do not receive these credits.
Possible issues include invalid contact information, a mismatch with the configured service or location, duplicate charging and leads arriving while paused. A request is still subject to investigation. Credits are applied to later lead charges and expire after six months if unused. Not winning the job does not itself establish credit eligibility.
Check the current page and your agreement before relying on a credit. Preserve the account record and follow-up attempts rather than assuming an informal complaint has completed the process.
Run the numbers using won jobs
Use a simple log with the lead date, total charge, credited amount, service, location, response, estimate and result. Separate a homeowner you never reached from an estimate you lost on price. The distinction helps you decide what to change.
For an illustrative example, $800 in net lead spending divided by four won jobs is $200 per won job. It is not an Angi price estimate. Add any subscription charges, staff time and other acquisition costs for the same period. Compare that total with the gross profit from the work, not just revenue.
Set the review date before you start. Your acceptable cost will depend on the work and margin in your business; there is no universal break-even number for every trade.
Pausing is different from canceling
Angi's September 2026 cancellation guidance directs pros to Customer Care. A temporary pause or deleting credentials should not be assumed to terminate a paid agreement. Get confirmation of the effective date and any remaining charges under your contract.
If you also want inquiries through a website your business owns, review our contractor website approach. A website does not guarantee free leads or replace the need to evaluate each marketing channel.
Checked: November 11, 2026. No account-specific price was obtained and no provider was contacted. Recheck the primary help pages and signed order before spending.